Frequently Asked Questions

We've provided a list of questions that you might have that can help you decide on your storage requirements. If you have a question or query that's not listed, please feel free to contact us, and we'll be happy to help you.

Photo of Brighton Self Storage facility door, Stevie B Self Storage
What can I store in my storage room?

On the whole you can pretty much store anything you like in your storage space, household goods, artworks, garden equipment, office equipment, archives etc. However there are some things that you cannot store, for health, safety and legal reasons, such as:

  • Hazarous materials
  • Livestock, pets, animals
  • Drugs or illicit/illegal substances
  • Flammables
  • Firearms / Explosives
  • Food stuff (unless sealed such as sealed tinned/ packets / jars)
How long can I store my items?

You can store your items for as long as you want. We offer some great long term deals. If you need to extend your room rental just contact us and we will be able to help.

I don't drive, can you help me get my belongings to storage?

Don't worry, we offer a great removals service. You can book us and we'll send our van and removals experts to help transport your belongings to and from storage. Not only that, we offer a great 10% discount on all removal prices, if you book our storage rooms. We also offer a packing service to help pack your items. So what you waiting for, give us a call and we can do all the work, while you sit back and relax.

Do I need to bring my own padlock?

All of our storage rooms are fitted with standard padlock-able heavy duty bolts. We have locks with two sets of keys for sale in our office.

Using a padlock on your room means that only you have the keys to access the room, ensuring that your belongings are kept locked secure when you are not here.

How high/tall are your storage rooms?

Our rooms vary slightly in height but on average our storage rooms are 8ft (2.4m) high, which is plenty large enough for standing three seater sofas on their end. If you have any special requirements please give us a call and we might be able to help out.

Will you help get my stuff from my car to my storage room?

We have trolleys available to help you easily transport your belongings from your car/van to your storage room. However, we know that some household items can be large, bulky and heavy. That's why we have a free porter service on site. Our friendly porter can help you carry your belongings to storage, just ask when you arrive on site.

Do I need insurance?

We can provide full insurance cover for your belongings if you wish to use our insurance.

Do I need to book in advance?

You don't need to book in advance, you can turn up with your belongings and pay on the day. However we do recommend that you book in advance to make sure the right size room is available.

Do you have any special offers or discounts?

Yes. In general the longer you store your items for the more discount you get.

  • Get 5% Off the weekly rate when you pay up-front for 3 months storage.
  • Get 10% Off the weekly rate when you pay up-front for 6 months storage.

Get a further 10% discount on our ramovals rates when you use our removals service to bring your belongings to our storage centre.

Can I change my room size, if my storage requirements change?

Yes. We want to make your storage as stress free as possible. If you need to add extra items to your room and they won't fit we can upgrade you to a larger room or split your storage over 2 or more rooms. Likewise, if you need to down size, just give us a call.

What size room do I need?

Choosing the right size of storage room can be difficult. Take a look at our room size indicator on the home page of our website. That will give you a general idea of what you can fit in to our rooms.

Better still, why not book our free home survey and Steve will come visit to see what good you need to place in storage and he will be able to advise the best size room for your needs. You can book a home survey by using the contact form and selecting the "I'm making an inquiry about booking storage space" option on the form.

Do you have any boxes for packing my stuff in to storage?

We sell a range of high quality packing materials, that are locally sourced and perfect for placing goods into storage. Not only that, we also sell all of our packing materials at bargain prices. Take a look at our packing materials page, to see what we've got.

What is the smallest room I can rent?

We have storage lockers which are 1 cubic metre (3 cubic foot) in size. We also have some 10 SqFt and some 12 SqFt stoarge rooms. These rooms are 8Ft high, providing a good size storage space for the money.

What is the minimum time I can rent a room?

Unlike our competitors, we offer short term leases of 2 weeks. We do require that all short term leases are paid for upfront.

How safe are my belongings?

Keeping your belongings secure and safe is our top priority. We have fully monitored 24hr CCTV systems in operation. Our premises are fully alarmed and during opening times the storage dept is staffed. The storage rooms are provide with secure heavy duty padlockable bolts, and only you have the keys to your room.


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